Residential Plumbing Heating & Air Conditioning
Your technicians did a fantastic job removing the existing electric water heater and installing a new indirect heater. Both were very professional and carefully cleaned up when they were finished. They made all appropriate checks and tests to ensure the hot water heater worked properly and didn’t leak. Finally, they answered all the questions we had and made sure we understood how to use and maintain our new hot water heater. This is exactly the kind of work that keeps us coming back to Plass for all our plumbing work. Thanks again for another job well done.
Rich & Cindy P., Poughkeepsie NY
Thank you for being prompt at the last minute. Appreciate having Plass here.
Linore F., Poughkeepsie NY
I was so happy with your technician. Not only was he professional, but he explained everything and I was most impressed that he completely cleaned up leaving no mess.
Rita O., Poughkeepsie NY
In January, I had a disastrous incident at my house. Two radiators cracked and the water damage was extensive. What’s worse, I was out of town at the time. Plass was responsible for all of the plumbing repairs in my absence, and did a thorough and timely job at a reasonable price, helping with selecting new radiators, toilet, and fixtures that were in keeping with the style of a 100 year old house. But the reason I give Plass five stars is because my insurance company was VERY slow in paying out the claim, and they were kind enough to move forward with repairs at the expense of their liquid funds to help me get the job done. I’m sure this caused a great deal of difficulty to their business. Six months later, they have finally been paid. They were kind, courteous, and polite through the entire process. The could have submitted the bills to collections but instead worked with me and the insurance company for a better solution. The work completed was perfect, and they were a pleasure to work with. It’s such a pleasure to work with and support a company that goes beyond the bottom line, and is willing to work with the customer any way they can. Please call on them for your repairs, I can’t recommend them enough.
Wendy S., Poughkeepsie NY